BPO/Call Center

Business process outsourcing has become the Philippines’ third largest industry, next to overseas placement and the manufacturing sector. It provides a wide spectrum of services that covers back office outsourcing, which includes internal business functions such as human resources or finance and accounting, and front office outsourcing such as customer-related sand call center services.

BusinessTrends caters to the needs of this growing industry. We have developed a distinct hiring procedure to address the volume requirements of most call centers and medical and legal transcription companies operating all over the country.

Backed by the experience and resources of Kelly Services Inc., a US-based Fortune 500 global staffing company, BusinessTrends combines an unparalleled track record of service commitment with proven expertise in outsourcing solutions.

• Customer Service Representatives
• Inbound Sales
• Outbound Sales
• Team Leader
• Telemarketer
• Trainer
• Workforce Management
• Client Management
• Quality Analyst